logos
Why choose extra-fresh?

Simple - extra-fresh is a professional, reliable and trustworthy
commercial cleaning service, and we pride ourselves on going the
extra mile, to ensure all our clients recieve the very best service.

From the very first day we meet with you to discuss your requirements, through each and every time we
clean your premises, we will work with you to make sure you are 100% happy with the results.

Now BICSc accredited

BICSc

The British Institute of Cleaning Science is the largest independent professional entity within the cleaning
industry. They work to raise the status and standards of the cleaning industry and we follow their teachings.

We will provide you with:
 
   • Peace of mind, as extra-fresh is DBS checked and all cleaners are thoroughly vetted for your security

   • The same extra-fresh cleaners, at the same time, for each clean, so they become familiar with your      requirements.

   • Replacement cleaners if your regular extra-fresh cleaner is ill or on holiday

   • Uniformed cleaners, trained in the latest cleaning techniques including colour-coded cleaning

   • Certified and trained in carpet cleaning techniques

   • We only use modern and professional cleaning equipment and products

   • Professional, friendly and reliable service at all times

   • Prompt action if you are not 100% satisfied with your extra-fresh cleaner

   • Fully insured - risk of fall and liability

 Insurance


What makes extra-fresh different from other cleaning companies?


We are a family-run business offering a personal touch, service with a smile, and extremely good cleaners.
Fact. We really want to build trust and strong relationships with all our customers and provide you with the
best possible cleaning service, and we do everything in our power to make sure that happens. Your not
just an 'address' to us (as you'll find with some other cleaning companies!), you're a valued customer who is trusting us to provide a reliable and professional service. We want you to be pleased every time you open
your door and find your premises have been extra-fresh'ed - and then we want you to tell all your colleagues
about us!

What is the difference between extra-fresh and an independent cleaning person ?

extra-fresh services are fully insured, so that you are protected against theft, accidental breakage or cleaning accidents inside your home. Many independent cleaners may not have suitable insurance or they may have
none at all. We will also collect regular customer satisfaction information to help ensure our extra-fresh clients recieve the best possible service.


We are currently working towards acquiring accreditations and memberships of the following:


NCCA

The National Carpet Cleaners Association is the only nationally recognised trade association dedicated to
the cleaning of carpets, hard flooring and soft furnishings. The NCCA membership comprises fully insured companies and professionally trained technicians that follow a Code of Practice and are recommended for
a full range of services related to the carpet and upholstery cleaning industry.

CHAS

CHAS is established as the market leader for health and safety pre-qualification in the UK. It is a non-
commercial scheme available to suppliers (those who provide goods and services) and to organisations
(buyers) looking for suitably competent suppliers.

CSSA

The Cleaning and Support Services Association is a group that truly takes reliability in the UK cleaning
and support services market seriously. The CSSA is not just a trade association, it is dedicated to
influencing the training of quality management in the cleaning industry.

National Britannia SAFEcontractor accreditation

SAFEcontactor act as a "watchdog" and ensures that our employees are operating with the safety of clients
and their surroundings in mind.








We believe our services offer outstanding value for money, and we work hard to make sure our customer
service is second to none, And we hope you'll agree.

We always appreciate your feedback, so if there are any services you would like extra-fresh to offer please
contact us.